Businesses are encouraged to submit trade declarations via TradeNet and access our eServices via the Networked Trade Platform (www.ntp.gov.sg).

  • FAQs
  • Current:Help Avenues

Help Avenues

  • Where can I get help if I require assistance on the NTP?

    • You may contact the NTP Helpdesk for assistance on system/technical issues.

    To find out more about the functionalities on the NTP, you may also refer to:

    • Online Guides
    • FAQs

Support

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Inform us of your issue and we will do our best to resolve it for you.

Contact Us

Get in touch with NTP or Customs’ call centre if you are facing technical difficulties or would like to speak to someone.

View Support

View more information on Customs procedural matters and trade-related business queries listed on Customs’ FAQ page.