Businesses are encouraged to submit trade declarations via TradeNet and access our eServices via the Networked Trade Platform (www.ntp.gov.sg).

  • FAQs
  • Current:Supported Devices

Supported Devices

  • What are the supported web browsers?

    • They are Google Chrome 58, Mozilla Firefox 53, Safari 9, Opera 45, Microsoft Chromium Edge 89 onwards. Please ensure that your browser is updated for a better experience navigating the NTP.

     

  • Can I access the NTP on my mobile device?

    • Yes, you can access the NTP from the browser on your mobile device.

     

  • What are the supported mobile operating systems on my mobile or tablet?

    • The NTP can be accessed on Android, iOS and Windows Phone. Please ensure that your mobile operating system is updated for a better experience navigating the NTP.

Support

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Inform us of your issue and we will do our best to resolve it for you.

Contact Us

Get in touch with NTP or Customs’ call centre if you are facing technical difficulties or would like to speak to someone.

View Support

View more information on Customs procedural matters and trade-related business queries listed on Customs’ FAQ page.