Businesses are encouraged to submit trade declarations via TradeNet and access our eServices via the Networked Trade Platform (www.ntp.gov.sg).

Contact Us

S/N Purpose Support

1

For queries on Customs matters or procedures

Please contact the Customs Call Centre at +65 6355 2000 or visit https://www.customs.gov.sg/contact-us

2

For TradeNet related enquiries

Please contact the TradeNet Helpdesk at +65 6887 7888 or via email at txc-support@crimsonlogic.com.sg

3

For NTP technical support

For system/technical issues, please contact the NTP Helpdesk at +65 6570 3053 or via email at NTP_Helpdesk@ncs.com.sg

4

For general enquiries/feedback

For general enquiries/feedback, please write in to NTP_Operations@customs.gov.sg