To achieve the objective of safe distancing, we encourage members of public to access our digital service during this period of heightened alert to minimise risk of community spread. Businesses are encouraged to submit trade declarations via TradeNet and other requests via our eServices (www.customs.gov.sg/services) or the Networked Trade Platform (www.ntp.gov.sg).


The NTP will be undergoing scheduled maintenance on the following dates:

  • 30 October 2021, Saturday from 03:00 PM to 06:00 PM

During this period, portal login, API and SFTP connectivity will be unavailable.

Thank you for your understanding and we apologise for any inconvenience caused.

NTP Technical Support


For system/technical issues, please contact the NTP Helpdesk at +65 6570 3053 or via email at NTP_Helpdesk@ncs.com.sg.

General Enquiries and Feedback


For general enquiries/feedback, please write in to NTP_Operations@customs.gov.sg

Customs Call Centre


For more information about customs matters, please go to www.customs.gov.sg. For queries on customs procedures, please click here.