Singapore Customs remains in operations in the post Circuit Breaker period. To achieve the objective of safe distancing, we encourage members of public to access our digital services.

Businesses can continue to submit trade declarations via TradeNet and other requests via our eServices (www.customs.gov.sg/services) or the Networked Trade Platform (www.ntp.gov.sg).

The NTP will be undergoing scheduled maintenance on the following dates and will not be available during this period.

  • 26 September 2020, Saturday from 07:00 AM to 02:15 PM
  • 27 September 2020, Sunday from 03:30 AM to 06:00 AM
Thank you for your understanding and we apologise for any inconvenience caused.
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Contact Us

Singapore Customs

NTP Technical Support

For system/technical issues, please contact the NTP Helpdesk at +65 6570 3053 or via email at NTP_Helpdesk@ncs.com.sg.

General Enquiries and Feedback

For general enquiries/feedback, please write in to Enquiry_NTP@customs.gov.sg

Customs Call Centre

For more information about customs matters, please go to www.customs.gov.sg. For queries on customs procedures, please click here.