To achieve the objective of safe distancing, we encourage members of public to access our digital services during this period of heightened alert to minimise risk of community spread.

Businesses can continue to submit trade declarations via TradeNet and other requests via our eServices ( or the Networked Trade Platform (

Please note that from 11 April 2021, you will be required to login to government digital services for business (G2B) using Singpass instead of Corppass. For more information, visit

The NTP will be undergoing scheduled maintenance on the following dates:

  • 19 June 2021, Saturday from 03:00 PM to 20 June 2021, Sunday 03:00 AM
  • 26 June 2021, Saturday from 03:00 PM to 07:00 PM

During this period, Portal login, API and SFTP connectivity will be unavailable.

Thank you for your understanding and we apologise for any inconvenience caused.

NTP Technical Support

For system/technical issues, please contact the NTP Helpdesk at +65 6570 3053 or via email at

General Enquiries and Feedback

For general enquiries/feedback, please write in to

Customs Call Centre

For more information about customs matters, please go to For queries on customs procedures, please click here.